Victoria Morgan trading as VM Lifestyle Pilates (“we,” “us,” or “our”) operates the www.vmlifestylepilates.co.uk website (the “Site”). 

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for our services, classes or sessions or engage with our online content. Please read this policy carefully to understand our views and practices regarding your personal data.

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1. Information We Collect

We may collect the following types of personal data from you for responding to enquiries, providing service updates or marketing purposes:

• Personal Identification Information: Name, email address, phone number, etc.

• Marketing Preferences: These will always be opt-in with an opportunity to unsubscribe at anytime.

 

When you join a face to face class, private pilates session or online class/session, we collect or use the following information to assess health/injury status for suitability of exercise programme:

• Personal Identification Information: Name, email address, phone number, etc.

• Date of birth: Not compulsory.

• Health Information: Including health conditions, past/present injuries.

• Emergency contact details: In case of emergency during a class/session.

• Marketing Preferences: These will always be opt-in with an opportunity to unsubscribe at anytime.

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When you visit our website and/or make an online purchase we may collect the following data:

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• Personal Identification Information: Name, email address, phone number, billing address, etc.

• Payment Information: If you sign up for paid services, we may collect payment details such as credit card information.

• Usage Data: Information on how you interact with our website, including IP addresses, browser type, pages visited, and time spent on the site.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyse website traffic.     ​

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2. How We Use Your Information

We may use the information we collect for the following purposes:

 

• To Provide and Improve Services: Deliver Pilates classes having assessed health suitability, deliver online classes and courses and other services.

• To Communicate With You: Respond to your enquiries, send updates about classes, or share promotional materials (with your consent).

• To Process Payments: Safely process your purchases through our third-party payment processors.

• To Improve Website Functionality: Monitor and improve the performance and user experience of the Site.

• To Comply With Legal Obligations: If required, we may share information to comply with legal regulations.​

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3. Sharing your information

We do not sell or share your personal information with third parties, except in the following cases:

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• Third-Party Service Providers: We may share your data with third-party providers who assist in operating our website, conducting business, or servicing you, such as payment processors and email marketing services. This includes providers such as but not limited to: Google Forms, Wix and Zoom.

• Legal Obligations: We may disclose your personal information if required by law or to protect our legal rights.

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4. How long we keep information

We will only keep data for as long as we need to in order to operate services which you have requested and for as long as required in accordance with legal requirements. This may include but is not limited to:

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• Government guidance

• Insurance requirements

• Legal claims

• Tax and accounting rules​

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5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

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• Access: You can request a copy of the personal data we hold about you.

• Rectification: You can request corrections to inaccurate or incomplete information.

• Deletion: You can request that we delete your personal data under certain conditions.

• Restriction: You can request that we restrict the processing of your data.

• Objection: You can object to the processing of your personal data for direct marketing purposes.

• Data Portability: You can request the transfer of your personal data to another service provider.

 

To exercise any of these rights, please contact us at vmlifestylepilates@gmail.com

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6. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device. You can choose to accept or reject cookies through your browser settings, but this may affect the functionality of the Site.

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7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.

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8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically for any updates.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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Email: support@vmlifestylepilates.co.uk
Phone: 07969 281973